
Episode 3
How a Solo Practice Became #3 on the Law Firm 500 | Charles Hatley
October 8, 2026 · 00:17:27
Melone Hatley, P.C. started as a solo practice in Reston, Virginia in 2014. Today it has nine offices across Virginia, South Carolina, Florida and Texas, and it ranked #3 on the 2025 Law Firm 500. In this episode of Retained, Scott Bishop sits down with CEO Charles Hatley to talk about what fast growth really costs, running a firm with his wife and founder Rebecca Melone, why they brought marketing in-house, the one number he watches, and where AI stops inside their firm. 0:00 Welcome to Retained 0:49 What fast growth really costs 2:05 Running a firm with your spouse 3:30 Marketing in-house and the map 6:16 The one number: retains 6:56 The marketing test budget 7:55 The AI brick wall 10:32 European-level privacy 11:38 The router case 14:40 Advice for growing firm owners 15:51 What's next for Melone Hatley FOR FAMILY LAW FIRM OWNERS Want to know how your firm shows up when people ask AI for a lawyer? Get your free AI Visibility Report: https://upandsocial.com/visibility Talk with Scott: https://scott.upandsocial.com


